NHPO Investigator

23/07/2025

Dear Mrs Stevens

Thank you for your response to my information request.

Your matter will be assigned to an investigator who will contact you within 10 working days.

Kind regards

Jett (he/him)Investigator – Early ResolutionsNational Health Practitioner Ombudsman1300 795 265 | complaints@nhpo.gov.au   www.nhpo.gov.au

Subject: RE: NHPO/12822025 – Systemic Failure and ICC Submission

Dear Jett,

Please find attached:

Medical imaging confirming structural congenital abnormalities and degenerative progression.

My father’s military records, deployment history, and death certificate, confirming direct Vietnam-era TCDD exposure.

Medical and scientific documentation linking this exposure to the conditions now affecting me.

For your awareness:

The following government bodies and officials have already been formally added to my submission to the International Criminal Court (ICC) under Article 15 of the Rome Statute, citing systemic administrative failure, obstruction of redress, and complicity in crimes against humanity:

Commonwealth Ombudsman

Queensland Health Ombudsman

National Anti-Corruption Commission (NACC)

Australian Health Practitioner Regulation Agency (AHPRA)

AHPRA’s Medical Board

Department of Veterans’ Affairs (Medical Authority)

Dr Rosengren Head of Queensland Health

Dr Rosengren has already issued a formal denial of responsibility, despite receiving credible evidence and direct toxicological documentation. This sets the position of Queensland Health — and by extension, the Australian Government — as one of willful refusal to investigate credible evidence and complete disregard for binding international law, including:

The Stockholm Convention (on Persistent Organic Pollutants)

The Convention on the Rights of the Child

The Convention on the Rights of Persons with Disabilities

The International Covenant on Economic, Social and Cultural Rights

Your office is now part of this chain of responsibility. I trust that, unlike the others, you will proceed in good faith and within your legal duty.

Every document and response is being publicly archived for legal transparency. Silence will be taken as complicity.

Thank you for your time — and for attempting to do your job.

Warm Agent Orange Burns regards,

Danielle Stevens

We will always be a child of a Vietnam Veteran

https://agentorangechild.wixsite.com/agent-orange-child

A formal complaint has been lodged with the International Criminal Court for Crimes against Humanity. The final submission was the 1st of July 2025.

Australia ratified International treaties but failed to implement them into domestic laws.

Dear Mrs Stevens

I am writing to let you know that your complaint to our office has been allocated to me for assessment. I am currently assessing the information and documents you provided to us, and I confirm receipt of your email on 23 July 2025.

I believe it may be helpful to discuss your complaint by phone to clarify our office’s role and what we can assist with. If you are agreeable to a phone call, please let me know your best contact number and whether you are available at any of the following times:

• Wednesday 6 August: between 11:00 am – 4:00 pm AEST

• Thursday 7 August: between 12:00 pm – 4:00 pm AEST

• Friday 8 August: between 10:00 am – 3:00 pm AEST.

Alternatively, please let me know if another day or time suits you better, or if you would prefer further correspondence to be in writing only. If I do not hear from you by 11 August 2025, I will proceed with sharing my assessment with you in writing.

Kind regards

Lauren (she/her)

Investigator

National Health Practitioner Ombudsman

1300 795 265 | complaints@nhpo.gov.au

www.nhpo.gov.au

5/8/2025

Subject: Response to Contact Request – Written Correspondence Only

Dear Lauren,

Thank you for your email and for confirming receipt of my correspondence dated 23 July 2025.

Given the seriousness and legal complexity of my complaint — including matters involving treaty violations, systemic medical harm, and international legal escalation — I require that all communication from your office be provided in writing only.

This ensures a full written record is maintained for legal and evidentiary purposes. I am not comfortable with discussing this matter over the phone, and I respectfully request that no calls be made.

I look forward to receiving your assessment in writing.

Warm Agent Orange Burns regards,

Danielle Stevens

We will always be a child of a Vietnam Veteran

https://agentorangechild.wixsite.com/agent-orange-child

A formal complaint has been lodged with the International Criminal Court for Crimes against Humanity. The final submission was the 1st of July 2025.

Australia ratified International treaties but failed to implement them into domestic laws.

Dear Mrs Stevens

Thank you for your email on 5 August 2025. I acknowledge your request that all communication about your complaint be in writing.

Assessment of your complaint: my decision not to investigate

I am writing to you about the complaint you made to the National Health Practitioner Ombudsman about the Australian Health Practitioner Regulation Agency (Ahpra).

From the outset, I am sorry to learn of the circumstances which led you to contacting our office. I appreciate the issues you have raised are important to you.

Your complaint

You told us that:

• you raised concerns with Ahpra about a health practitioner

• on 4 June 2025, Ahpra informed you that it was unable to progress the concerns you raised. Ahpra formed the view that the information you provided related to a systems issue and did not relate to the health, conduct or performance of a registered health practitioner. Ahpra suggested that you consider raising your concerns with the Australian Commission on Safety and Quality in Health Care

• you disagree with Ahpra’s decision not to progress your concerns as a notification

• you consider the reasons for Ahpra’s decision are false and contradictory. This is because you named the relevant practitioner in your notification form and provided additional information

• in your notification form, you indicated you had further supporting material to provide to Ahpra. You consider it was unfair that Ahpra did not request this further information from you

• you made a complaint to Ahpra’s Complaints Team. Ahpra responded to your complaint on 26 June 2025. However, you remain dissatisfied with Ahpra’s response.

My assessment

I have carefully assessed the information you provided to our office, including Ahpra’s response to your complaint. I have decided that an investigation into your complaint is not warranted having regard to all the circumstances. This is because I consider that:

• it would be open to Ahpra to determine a concern does not meet the grounds for a notification if the information provided raised general concerns with insufficient particulars relating to a registered health practitioner

• your concerns primarily relate to whether Ahpra’s decision was the preferable decision for it to have made in the circumstances. Our office cannot consider whether Ahpra’s decision was right or wrong, or otherwise force Ahpra to change its decision

• Ahpra’s response to your complaint was fair, reasonable and adequately addressed the concerns you raised

• if you have additional information to provide to Ahpra to substantiate or particularise your concerns, it is open to you to make a new notification.

Under the Health Practitioner Regulation National Law (the National Law), Ahpra can only progress a notification if it contains sufficient particulars in relation to concerns about the health, conduct or performance of a registered health practitioner. A concern will only meet the grounds for a notification if the information provided indicates that a practitioner did not meet the expected standard with respect to these categories. Further information about the grounds for a notification can be found on Ahpra’s website.

Ahpra’s complaint response explained that a Preliminary Review Committee reviewed the information you provided and formed the view this information did not contain sufficient identifying particulars to confirm whether your concerns related to a currently registered health practitioner. Ahpra also advised that the information you provided did not suggest a level of risk associated with the ongoing or future practice of a currently registered health practitioner requiring further assessment. In these circumstances, it would be open to Ahpra to determine that a matter did not meet the grounds for a notification under the National Law.

I acknowledge your disagreement with Ahpra’s decision not to progress your concerns as a notification. Our role allows us to consider whether Ahpra and the relevant National Board’s handling of a matter was fair, reasonable and consistent with the National Law. However, our office is unable to consider whether Ahpra’s decision about your concerns was the preferable decision for it to have made in the circumstances. Having regard to our office’s role, I do not believe that our further consideration of your concerns about this matter will lead to the outcomes you are seeking.

You also told us you have supporting information relevant to your concerns, including medical imaging reports, diagnoses and scientific references. Ahpra’s complaint response noted that you referred to this supporting material in your notification form, however, you did not provide it.

I acknowledge you are dissatisfied that Ahpra did not request this information from you prior to finalising your matter. However, it is open to you to make a new notification to Ahpra in future. This would also allow you the opportunity to submit any new information that you want Ahpra to consider. I consider this would be the most appropriate and time efficient option for you.

Should you make a new notification to Ahpra, it will be required to assess your concerns to determine whether they meet the grounds for a notification. You would be welcome to contact us after any future notification is finalised if you have concerns about the way your matter was handled by Ahpra or the relevant National Board.

What I will do now

I will now close your file.

Although I have decided to not take your complaint further at this time, we will keep a record of what you have told us. This information will assist us to monitor complaint trends and will inform our broader work to improve the regulation of registered health practitioners in Australia.

Thank you for taking the time to bring this matter to our attention.

You are welcome to contact me by email at complaints@nhpo.gov.au or by phone on 1300 795 265 if you have any questions.

Kind regards

Lauren (she/her)

Investigator

National Health Practitioner Ombudsman

1300 795 265 | complaints@nhpo.gov.au

www.nhpo.gov.au

I acknowledge the Wurundjeri Woi Wurrung people as the custodians of Country on which our office is located and acknowledge the First Nations custodians of Country across Australia where our services extend. I pay my respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

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OFFICIAL: Sensitive

Subject: Formal Response – Regulatory Misconduct, Evidence Denial, and Ongoing ICC Escalation

7/08/2025

Dear Lauren,

Thank you for your email. Your decision not to investigate my complaint has now been formally recorded as part of an international legal escalation, including submission to the International Criminal Court (ICC) under Article 15 of the Rome Statute.

Let me be clear:

1. You mischaracterised the complaint.

   I named the practitioner, described missed diagnoses, referenced medical imaging, and stated the existence of supporting documentation. Dismissing this as a “systems issue” is not only false — it is obstructive.

2. Ahpra refused to request further evidence.

   Your letter claims I did not supply additional documentation — yet fails to acknowledge that Ahpra made no attempt to collect it. That is a procedural failure, not a fault on my part.

3. Deflection of accountability does not erase harm.

   Telling harmed patients to start from scratch after procedural failings is unacceptable. It retraumatises survivors and fosters impunity.

4. This outcome is now part of a broader investigation.

   Your office’s refusal to investigate will be included in Annex B of my ICC complaint as a documented example of regulatory laundering and failure to uphold patient protections under national and international law.

I will not be submitting another notification to Ahpra at this time. The burden is not on victims to repackage harm until a regulator decides to care. The law is now involved.

Your silence going forward will also be treated as part of the evidentiary record.

Warm Agent Orange Burns regards,

Danielle Stevens

We will always be a child of a Vietnam Veteran

https://agentorangechild.wixsite.com/agent-orange-child

A formal complaint has been lodged with the International Criminal Court for Crimes against Humanity. The final submission was the 1st of July 2025.

Australia ratified International treaties but failed to implement them into domestic laws.

Annex B – Regulatory Obstruction: National Health Practitioner Ombudsman Refusal to Investigate (7 August 2025)

On 5 August 2025, I submitted a formal complaint to the National Health Practitioner Ombudsman (NHPO) regarding Ahpra’s refusal to investigate a practitioner involved in medical oversight and diagnostic failures directly linked to second-generation TCDD harm.

On 7 August 2025, I received a response from Lauren (Investigator, NHPO) stating that the Ombudsman would not investigate. The reasons provided include claims that my concerns were not sufficiently particularised, despite the fact that I:

• Named the practitioner in my notification form

• Referenced formal medical evidence (scans, diagnoses, reports)

• Notified Ahpra that further documentation was available

• Raised issues of patient harm, systemic neglect, and professional misconduct

Lauren’s letter falsely asserted that Ahpra’s handling was “fair and reasonable” and placed the burden back on me to resubmit my complaint from the beginning — despite Ahpra’s failure to request the very evidence I offered. The Ombudsman acknowledged that evidence was mentioned but failed to address why it was never pursued.

The refusal to investigate is now recorded as:

• Regulatory laundering

• Obstruction of redress

• Retraumatization through bureaucratic delay

• Failure to uphold the protective function of the NHPO under national law

This incident reflects a broader systemic pattern of protecting institutions instead of patients. The NHPO’s inaction has been publicly documented and submitted as evidence to the ICC under Article 15, and will also be forwarded to the relevant UN oversight bodies as part of the ongoing transnational complaint.

Although the Ombudsman stated that my file would not be formally closed, this appears to be a strategic non-closure designed to shield the office from future liability. By leaving the case “open” without initiating any investigation or action, the NHPO creates the appearance of engagement while avoiding accountability. This allows them to claim the matter was “recorded” or “monitored” if challenged by oversight bodies, despite taking no steps to address the harm. It is a passive damage control tactic that protects the institution, not the public. This is now documented as part of a broader pattern of regulatory self-preservation, not patient protection.